Quality Improvement & Patient Safety Department

At UNC, we are committed to Quality Improvement & Patient safety. We continuously measure & track our performance in order to improve the care we provide.

Who are we?

At UNC, Quality Improvement & Patient Safety Department we ensure that the care you receive at our center is always the highest possible quality & safety. Our department is designed to help identify, support and disseminate innovative ideas that enhance patient care. We want the care provided to patients to meet and exceed their expectations.

Safety Initiatives
1. High alert medication safety
2. Safe surgery
3. Quality & Patient safety rounds
4. Culture of safety
5. Risk Management program

Key measures of Quality 

Used to measure the performance to ensure and improve quality level and care provided to patients.

Some key measures we look

1. Patients satisfaction rate
2. Compliance to safe surgery
3. Performance of cases receiving
4. Percentage of postponed surgeries
5. Kidney Transplant
6. Mortality rate
7. Rejection rate